DMSS User Manual

DMSS Security Management Setup & Installation Guide

This comprehensive guide provides step-by-step instructions for installing, configuring, and using DMSS for professional security management. DMSS supports Hikvision, Dahua, and other major IP camera brands.

Step 1: App Installation

For iOS Users:

1. Open App Store on your iPhone or iPad
2. Search for "DMSS" or "DMSS Lite"
3. Tap "Get" to download and install
4. Wait for installation to complete
5. Launch the app from your home screen

For Android Users:

1. Open Google Play Store
2. Search for "DMSS" or "DMSS Lite"
3. Tap "Install"
4. Allow required permissions when prompted
5. Open the app after installation completes

Alternative Installation Methods:

• Download APK file directly from official website (Android only)
• Use enterprise deployment for multiple devices
• Install via MDM (Mobile Device Management) systems

Step 2: Initial Setup & Account Creation

First Launch Setup:

1. Open DMSS app
2. Accept Terms of Service and Privacy Policy
3. Grant necessary permissions (Camera, Microphone, Location, Storage)
4. Choose your preferred language
5. Select time zone and date format

Account Registration:

1. Tap "Register" or "Sign Up"
2. Enter valid email address
3. Create secure password (minimum 8 characters, include numbers and symbols)
4. Verify email address through confirmation link
5. Complete profile information (Name, Organization, Phone)
6. Set up two-factor authentication (recommended)

Login Options:

• Email and password login
• Social media login (Google, Facebook, WeChat)
• Enterprise SSO (Single Sign-On) integration
• Guest mode for temporary access

Step 3: Device Management & Camera Addition

Adding IP Cameras:

1. Tap "+" or "Add Device" on main screen
2. Select "IP/Domain" for network cameras
3. Enter device IP address or domain name
4. Input port number (default: 8000 for Hikvision, 37777 for Dahua)
5. Enter username and password
6. Test connection before saving
7. Configure device name and location

QR Code Setup:

1. Select "Scan QR Code" option
2. Point camera at device QR code
3. Wait for automatic device detection
4. Verify device information
5. Complete device registration

Device Grouping & Organization:

1. Create device groups (e.g., "Front Door", "Parking Lot")
2. Assign devices to appropriate groups
3. Set up device hierarchy for large installations
4. Configure user permissions per device group
5. Enable device status monitoring

Step 4: Live Monitoring & Viewing

Live View Setup:

1. Navigate to "Live View" or "Monitor" tab
2. Select camera from device list
3. Choose display mode (1, 4, 9, 16 channel split)
4. Enable audio if supported by device
5. Adjust video quality settings
6. Set up PTZ controls for motorized cameras

Multi-Channel Viewing:

1. Select multiple cameras for simultaneous viewing
2. Arrange cameras in grid layout
3. Enable synchronized playback across channels
4. Set up custom viewing presets
5. Configure automatic camera switching

Remote Access Configuration:

1. Configure port forwarding on router
2. Set up dynamic DNS service
3. Enable P2P connection for easier access
4. Configure VPN for secure remote access
5. Test remote connectivity from different networks

Step 5: Playback & Recording Management

Video Playback:

1. Go to "Playback" or "Record" section
2. Select camera and date range
3. Choose recording type (Continuous, Motion, Alarm)
4. Use timeline scrubber to navigate recordings
5. Enable multi-channel synchronized playback
6. Export video clips for evidence or backup

Recording Configuration:

1. Set recording schedule (24/7 or custom hours)
2. Configure motion detection sensitivity
3. Set up alarm-triggered recording
4. Adjust video quality and compression settings
5. Configure storage allocation and retention policies
6. Enable cloud storage backup (if available)

Export & Sharing:

1. Select video clips for export
2. Choose export format (MP4, AVI, MOV)
3. Set video quality and resolution
4. Add watermarks or timestamps
5. Share via email, cloud storage, or messaging apps
6. Generate shareable links with expiration dates

Step 6: Alarm Management & Notifications

Alarm Configuration:

1. Go to "Alarm" or "Event" settings
2. Enable motion detection alarms
3. Configure intrusion detection zones
4. Set up line crossing detection
5. Configure audio detection (glass break, gunshot)
6. Set alarm sensitivity levels

Notification Setup:

1. Enable push notifications in app settings
2. Configure email notifications
3. Set up SMS alerts for critical events
4. Configure notification schedules (business hours only)
5. Set up escalation procedures
6. Test notification delivery

Response Actions:

1. Configure automatic recording on alarm
2. Set up PTZ preset positions for alarm events
3. Enable audio warnings or announcements
4. Configure integration with access control systems
5. Set up automatic alerts to security personnel
6. Create alarm acknowledgment procedures

Troubleshooting Common Issues

Connection Problems:

Video Quality Issues:

App Performance:

FAQ

Advanced Features & Tips

Professional Features:

• Multi-Site Management: Manage cameras across multiple locations from single interface
• User Management: Create multiple user accounts with different permission levels
• Integration: Connect with access control, alarm systems, and other security devices
• Analytics: Use AI-powered analytics for people counting, heat mapping, and behavior analysis
• Mobile PTZ: Control pan-tilt-zoom cameras directly from your mobile device
• Two-Way Audio: Communicate through cameras with built-in speakers and microphones

Optimization Tips:

• Use wired connections for critical cameras to ensure stability
• Set up motion detection zones to reduce false alarms
• Regularly update camera firmware for security and performance
• Monitor storage usage and implement automatic cleanup policies
• Use different video quality settings for different viewing purposes
• Enable device health monitoring for proactive maintenance